Avelo Airlines Boarding Process

It’s always a good idea to arrive at the airport early to allow yourself plenty of time to check-in, get through security, and relax before your flight. Avelo recommends arriving at least 90 minutes before departure for domestic flights, and 3 hours prior to departure time for international flights. Check your airport for recommended arrival time.

As anyone who has ever tried to catch a flight knows, traffic and weather can be unpredictable. That’s why it’s always important to give yourself plenty of time to get to the airport and go through TSA Checkpoints. Please be prepared for possible delays and plan accordingly.

Even if your flight is showing as delayed, it’s important to arrive at the airport on time. It’s always better to be at the airport early, you’ll have plenty of time to grab a bite to eat. Stay close to the gate to receive all announcements. Flights will not wait for Customers that are not present when the airplane doors close.

Flying should be an enjoyable experience. So plan and allow yourself plenty of time to get to the airport.

You can do this online at Aveloair.com, through the Avelo Mobile App, or by calling our Customer Support Center. Please note that there is a higher fee for adding a checked bag on the day of departure at the airport. When dropping off your bag at the airport ticket counter, please note that counters close 40 minutes prior to departure for domestic flights, and 60 minutes prior to departure for international flights.

Boarding begins 45 minutes prior to departure for domestic flights, and 60 minutes prior to departure for international flights. Customers must be on board the plane 15 minutes before departure for domestic flights, and 30 minutes before departure for international flights. Any Customer not on board, even if they have checked in and received a boarding pass, may be denied boarding and is not entitled to compensation for any expenses this may cause.

Avelo Airlines is committed to making the boarding process as smooth and stress-free as possible for all customers. Customers that require assistance and need extra time boarding are invited to board first. We also give priority boarding to active-duty military personnel, followed by families traveling with children under the age of two. Customers with Priority Boarding will be invited to join us at the boarding sign located in the gate boarding area at any time once the boarding announcements begin. Additional groups will then be called by number to join us at the gate boarding sign.