Refunds and Avelo Travel Funds

Cancelling Your Flight with Avelo

For reservations booked prior to 3/6/25 9pm CT:

Flights may be changed or canceled up to 15 minutes prior to scheduled departure without penalty or fee.

For reservations booked on/after 3/6/25 9pm CT:

With AveloFlex:

No change or cancel fees assessed. You can make a change or cancel your flight up to 15 minutes prior to scheduled departure without penalty or fee.

Without AveloFlex:

Days from departure Change/cancel fee
(as % of total reservation value)
Greater than 60 days No fee
Between 8 and 60 days 25%
Between 24 hours and 7 days 50%
Between 15 minutes and 24 hours 75%
No changes or cancels are permitted within 15 minutes of departure.

Avelo Travel Funds

Canceled reservations will receive Avelo Travel Funds that can be redeemed toward a future Avelo flight. You can book a new trip using your Avelo Travel Funds online at www.aveloair.com.

Refunds

Reservations canceled within 24 hours of purchase and at least 7 days (168 hours) prior to the scheduled departure will be refunded to the original form of payment by visiting Manage Trips. A $25 charge per seated traveler applies to reservations canceled through Avelo’s Customer Support Center.